If none of the methods above works, you probably need a hardware repair service. You could change a USB cable/port, or use a disk enclosure/hardware case to see if it makes a difference. If it is an external device and cannot be detected by Disk Management at all, please make sure the USB cable is good. EaseUS Data Recovery Wizard is not bale to retrieve the files under this situation, please send the drive to a store to fix the hardware damage.Ĭase 3: The unstable connection with the USB Port or USB Cable If the hard drive displayed as “No Media” under Disk Management, it might has severe hardware damage. Please take a screenshot of the error message and sent to and our engineers will further confirm the issue.

However, if the disk could not be initialized correctly, we are afraid that the hard drive has some physical damage and need to be repaired first. The data is still recoverable after initialization. The Initialization only re-allocates the disk so that it can be detected correctly by the computer. You will be able to scan the disk after initializing the disk successfully. Please click 'Initialize' in the pop-up window or right click the disk in Disk Management to initialize the drive. Generally, Windows System will show you a pop-up message when you connect the uninitialized drive.

Please check if the device is still recognized as 'Online' in Disk Management. In case you do not know how to access Disk Management, please kindly click HERE to get a tutorial. Therefore, when our product fails to list your hard drive, the first thing you are suggested to check is the Disk Management. When you use EaseUS Data Recovery Wizard for Windows but fail to find the disk you want to recover from, or the software is stuck on “Reading Disk Information” screen, please follow the steps to find a solution in here.īefore we get started, please note that our product is not able to work on a hard drive that cannot be recognized under Windows Disk Management. EaseUS Data Recovery Wizard for Windows This Article Can Help You.

Easeus disk